Privacy Policy
Last Updated: October 2025.
Welcome to Infinity Electronics. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this policy. Please read it carefully to understand how we handle your information.
1. Information We Collect
We collect information from you in several ways to help us deliver quality service:
a) Personal Information
When you create an account, make a purchase, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through our payment partners)
b) Non-Personal Information
We may also collect:
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Browser type and version
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Device and operating system information
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IP address and general location
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Website usage and behavior data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
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Process and deliver your orders efficiently
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Communicate updates about your purchases and deliveries
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Provide customer support and respond to your inquiries
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Improve our website, products, and services
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Send promotional messages or special offers (only if you’ve opted in)
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Prevent fraud and ensure transaction security
3. Data Security
We prioritize your data safety. All transactions and sensitive data are protected using SSL encryption and other industry-standard security measures.
Access to personal data is restricted to authorized staff only.
While we do our best to safeguard your information, no online system is 100% secure. We advise all customers to protect their passwords and use secure networks when shopping online.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
However, we may share it with trusted third parties, including:
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Shipping companies to deliver your orders
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Payment processors (such as MPesa, PayPal, or card gateways)
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IT and analytics providers who help us improve our services
All partners are bound by confidentiality agreements and data protection regulations.
5. Cookies and Tracking
Our website uses cookies to enhance your experience.
Cookies allow us to:
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Remember your preferences and cart items
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Improve website speed and functionality
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Track anonymous visitor statistics
You can disable cookies in your browser settings, but doing so may limit certain features of our site.
6. Your Rights
As our customer, you have the right to:
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Access the information we hold about you
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Request corrections to inaccurate data
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Request deletion of your account or data (where applicable)
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Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with legal obligations. Once your data is no longer needed, it is securely deleted or anonymized.
8. Third-Party Links
Our website may include links to third-party services or external websites. Please note that we are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly for the latest information.
10. Contact Us
If you have questions, feedback, or requests related to this Privacy Policy, please reach out to us:
Infinity Electronics
📧 Email: support@infinityelectronics.co.ke
📞 Phone: 0714 164 384
🌐 Website: https://infinityelectronics.co.ke